Customer Service Admin - 5.5days | Paya Lebar | up to $2800~!

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local HR advisory company in Singapore seeks a Customer Service Admin to interact with customers, handle inquiries, and perform administrative tasks. The position offers a starting salary of $2600 plus commission and requires any prior admin or customer service experience. The role involves maintaining a welcoming environment and ensuring smooth daily operations.

Qualifications

• Any prior admin or customer service experience is acceptable.

Responsibilities

• Serve as the first point of contact for customers.
• Handle customer inquiries and resolve basic issues.
• Operate the POS system and maintain accurate records.
• Create invoices and prepare transfer orders.
• Maintain a clean and organized reception area.
• Perform light administrative duties like data entry.

Job description

Customer Service Admin

Work Hour : Mon- Fri 9AM - 6PM ， Sat: 9AM - 1PM

Starting Salary: $2600 +Comission= $2800

Location :Paya Lebar

Job Scope

• Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.
• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.
• Maintain up to date knowledge of all products and services to provide accurate information to customers.
• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean, organized, and welcoming front desk / reception area.
• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.
• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.
• Maintain a positive and professional attitude to enhance the overall customer experience.

Requirement

Any admin / customer service experience can apply

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279