Customer Service & Admin

MOOD COLLECTIVES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service firm in Singapore is looking for a Customer Service & Admin personnel to manage customer inquiries and coordinate with suppliers. Responsibilities include checking inventory, maintaining order information, and ensuring smooth operations in billing. Ideal candidates should have experience in customer service, be attentive to detail, and work independently. Sales experience is a plus.

Qualifications

• Experience in customer service & coordination.
• Ability to work independently.
• Fast and efficient work ethic.

Responsibilities

• Handle customer inquiries promptly.
• Check stocks from showroom inventory.
• Follow up with customers on their inquiries.
• Coordinate with suppliers & installers.
• Schedule orders with sales team.
• Maintain customer order information.
• Process company billings.
• Perform other ad-hoc admin duties.

Skills

Customer service experience

Coordination skills

Project management skills

Detail-oriented

Sales experience

Job description

Customer Service & Admin

Working hours: 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service
• Check stocks from showroom inventory
• Following up with customers on their enquiries
• Coordinate with external suppliers & installers for orders updates
• Coordinate with sales team for scheduling of orders
• Update/Maintain customer order information in the company’s system
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills
• Able to work independently and detail-oriented person
• Fast and efficient person
• Having sales experience is a bonus