Customer Service & Admin

MOOD COLLECTIVES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local company in Singapore is seeking a Customer Service & Admin professional to manage customer inquiries and coordinate with suppliers. Candidates should have experience in customer service, be detail-oriented, and able to work efficiently. This role involves a variety of duties including order scheduling and maintaining customer information. The position requires strong communication skills and offers a salary range of $2,200 - $2,500.

Qualifications

• Experience in customer service and coordination.
• Able to work independently, detail-oriented.
• Fast and efficient work ethic.

Responsibilities

• Handle customer inquiries promptly with excellent service.
• Check stocks from showroom inventory.
• Follow up with customers on their inquiries.
• Coordinate with external suppliers and installers.
• Schedule orders with the sales team.
• Update and maintain customer order information.
• Ensure timely processing of billings.
• Perform other ad-hoc admin duties.

Skills

Customer Service

Project Management

Communication

Sales Experience

Job description

Customer Service & Admin

Working hours: 5.5 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service
• Check stocks from showroom inventory
• Following up with customers on their enquiries
• Coordinate with external suppliers & installers for orders updates
• Coordinate with sales team for scheduling of orders
• Update/Maintain customer order information in the company’s system
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills
• Able to work independently and detail-oriented person
• Fast and efficient person
• Having sales experience is a bonus