Customer Service Admin

CORESTAFF PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading operations firm in Singapore is seeking an Operations Coordinator to support daily operations and customer service matters. Responsibilities include handling service enquiries and scheduling technicians. Ideal candidates have good communication skills, are team players, and can work in a fast-paced environment. Entry-level candidates are welcome, with training provided.

Benefits

Training and development provided

Career progression opportunities

Stable and supportive working environment

OT entitlement and allowances

Transport from Joo Koon MRT

Qualifications

• 1–2 years of coordination, customer service or admin experience preferred.
• Entry-level candidates are welcome; training provided.
• Able to work in a fast-paced environment.

Responsibilities

• Handle incoming service enquiries and coordinate follow-ups.
• Schedule and assign technicians for on-site service jobs.
• Liaise with customers on job updates and service requirements.
• Maintain service records and job documentation.
• Assist in generating reports and operational summaries.

Skills

Good communication skills

Proficient in Microsoft Word

Proficient in Microsoft Excel

Team player

Job description

About the Role

We are looking for a responsible and service-focused Operations Coordinator to support daily operations and customer service matters. This role involves assigning technicians, coordinating service jobs and handling inbound service enquiries.

Responsibilities

• Handle incoming service enquiries and coordinate follow-ups
• Schedule and assign technicians for on-site service jobs
• Liaise with customers on job updates and service requirements
• Maintain service records and job documentation
• Assist in generating reports and operational summaries
• Work closely with internal teams to resolve operational issues

Requirements

• 1–2 years of coordination, customer service or admin experience preferred
• Entry-level candidates are welcome; training provided
• Good communication and follow-up skills
• Able to work in a fast-paced environment
• Proficient in Microsoft Word and Excel
• Team player with a positive attitude

Why Join Us

• Training and development provided
• Career progression opportunities
• Stable and supportive working environment
• OT entitlement and allowances
• Transport from Joo Koon MRT

How to Apply

Interested applicants are invited to apply with an updated resume.

For faster processing, you may WhatsApp your resume.

For faster processing, please WhatsApp your resume to [phone]

Only shortlisted candidates will be notified.

Lai Kah Wei
Registration Number: R25158317
EA License Number: 18C9027