Customer Service

ZHONG QI FUTURE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A Singapore-based company is hiring a Customer Service / Front Desk Executive at Jewel Changi Airport or Chinatown. Candidates should possess at least 1 year of customer service experience and proficiency in Mandarin. Join a dynamic environment offering competitive pay and benefit packages including annual leave and performance bonuses.

Benefits

Annual and sick leave entitlements

Performance bonuses

Qualifications

• Minimum 1 year of experience in a customer service or front desk role.
• Proficiency in Mandarin is required to liaise with Mandarin-speaking clients.

Responsibilities

• Greet and assist customers, delivery personnel, and suppliers in a professional manner.
• Conduct daily stock checks against inventory records.
• Ensure proper storage and organization of all items.
• Assess restocking needs, prepare, and track material orders.

Skills

Customer service experience

Proficiency in Mandarin

Basic conversational English

Job description

🍴 Hiring Now: Customer Service / Front Desk Executive 🍴
Location: Jewel Changi Airport / Chinatown

👥 Role: Full-Time Customer Service / Front Desk Executive
Experience: Minimum 1 year of experience in a customer service or front desk role is required.

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📍 Work Schedule & Shifts

• Working Hours: Rotating shifts (10:00am – 7:00pm or 1:00pm – 10:00pm).

💰 Salary & Incentives

• Basic Salary: $2,600
• Incentives: +$200 performance bonus + monthly commission.
• Potential Gross Salary: $3,000 – $3,200
  📅 Days off: 6 days per month

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✅ Job Scope & Requirements

• Greet and assist customers, delivery personnel, and suppliers in a professional manner.
• Conduct daily stock checks against inventory records.
• Ensure proper storage and organization of all items.
• Assess restocking needs, prepare, and track material orders.
• Requires proficiency in Mandarin to liaise with Mandarin-speaking clients and suppliers, and basic conversational English.

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🎁 Benefits

• Annual and sick leave entitlements are provided as per MOM guidelines.
• In-person interview required.

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📍 Work Locations (Choose one):

• Jewel Changi Airport
• Chinatown

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👉 Interested candidates, apply now for interview details!