Customer Service

AIMIN ACUPUNCTURE & WEIGHT LOSS CENTRE PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A wellness center in Singapore is seeking a full-time member to join their team in Customer Service and Marketing Support. Responsibilities include handling customer inquiries and supporting marketing activities. The ideal candidate should exhibit strong communication skills and a professional attitude. Benefits include employee discounts and performance bonuses. This position is on-site.

Benefits

Employee discounts

Performance bonus

Year-end bonus

Qualifications

• Experience in handling customer enquiries and appointment bookings.
• Ability to maintain data integrity and record accuracy.
• Familiarity with marketing tasks and data analysis is a plus.

Responsibilities

• Handle incoming calls and messages, assisting with customer queries.
• Support marketing efforts and assist in advertising materials.
• Maintain a high level of professionalism in customer interactions.

Skills

Customer Service Skills

Communication Skills

Professionalism

Data integrity

Calmness under pressure

Job description

Customer Service

• Handle incoming calls and messages, assist with enquiries, appointment bookings, and general questions.
• Maintain a high level of professionalism and build good relationships with customers.
• Accurately record and update customer information to ensure data integrity.
• Be well-versed in the company’s products, services, and policies to provide clear and accurate information.
• Remain calm, polite, and professional when dealing with different types of customers.

Marketing Support

• Assist with the submission of advertising materials, copywriting review, and creative optimisation.
• Assist to track advertising performance and prepare basic data analysis reports.
• Assist with marketing activities and communication tasks.

Why Join Us

• Learning & Growth: Gain hands‑on experience in customer service and marketing operations.
• Career Development: Be involved in real marketing projects and enhance your professional competitiveness.
• Team Culture: Enjoy a friendly and collaborative working environment.

Employee Benefits

• Employee discounts
• Performance bonus
• Year-end bonus

Work Arrangement: On-site (In person)

Job Type: Full-time

Work Location: In person