Customer Service

ALLIED CONTAINER SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore seeks a Customer Support role. The position involves providing high-quality support to customers, maintaining relationships, and ensuring timely follow-ups and data entry. Fresh graduates are welcome, and a diploma in relevant fields is required. Attractive salary package and benefits offered.

Benefits

Attractive salary

Learning and career advancement opportunities

Medical, dental & insurance benefits

Qualifications

• Fresh graduates are welcome to apply.
• Must be computer literate.
• Good interpersonal skills required.

Responsibilities

• Provides customer support and responds to requests timely and accurately.
• Maintain relationships with customers and other parties.
• Follow up customer orders from start to end.
• Return all calls, emails, and faxes promptly.
• Solve customer problems and help resolve issues.
• Prepare bills and invoices.
• Ensure accurate and timely data entry.

Skills

Customer support

Interpersonal skills

Multitasking

Computer literacy

Education

Diploma in Maritime Studies, Shipping, Logistics & Supply Chain

Job description

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Job Responsibilities

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

Job Requirements

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore 639311