Customer Service

WIN-BELLS LOGISTICS & SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics and services provider in Singapore is seeking a motivated individual to handle customer inquiries and manage job scheduling. The role involves performing data entry tasks using a Warehouse Management System (WMS) and generating reports. Candidates should have knowledge of Microsoft Office, be willing to work overtime if required, and have a passion for continuous learning. The position offers a structured work schedule of 5.5 days a week, allowing for a good work-life balance.

Qualifications

• Ability to handle customer inquiries efficiently via email or phone.
• Familiarity with Warehouse Management Systems (WMS).
• Strong organizational skills to manage job assignments.

Responsibilities

• Handle customers’ inquiries and requirements via email or phone.
• Schedule and assign jobs to drivers.
• Perform data entry using WMS.

Skills

Knowledge of Microsoft Office

Customer service skills

Data entry skills

Communication skills

Job description

Responsibilities

• Handle customers’ inquiries & requirements via email or phone.
• Schedule and assign jobs to drivers.
• Daily email of sign POD
• Perform data entry by using WMS
• Generate picking & packing list by using WMS
• Submit weekly / monthly inventory reports to customers by using WMS
• Preparation of necessary documents as and when is required
• Communicate & coordinate with internal and external stakeholders

Requirement

• Knowledge & Usage of Microsoft office
• Completed vaccinations
• Able to work OT when is required
• Passion for continuous learning and personal growth

Working Hours

5.5 working days.

Mon – Fri 8am – 5pm / Sat 8am -12noon.