Customer Relationship

VMAXWELL PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A client services company in Singapore is seeking a dedicated professional to build and maintain long-term relationships with clients from the Greater China region. The role involves acting as the main contact between clients and internal departments, managing onboarding and compliance, and participating in events to strengthen ties. Frequent travel to locations such as Shenzhen and Hong Kong is required.

Qualifications

• Strong communication skills to engage with clients.
• Ability to manage client onboarding and KYC documentation.
• Experience in maintaining long-term client relationships.

Responsibilities

• Build and maintain long-term relationships with clients.
• Act as the main point of contact between clients and internal departments.
• Coordinate client onboarding and compliance reviews.
• Manage client communications and feedback tracking.
• Participate in client events and partnership initiatives.

Job description

Build and maintain long-term relationships with clients from the Greater China region. （Mainland China, Hong Kong, Macau, Taiwan)

Act as the main point of contact between clients and internal departments (accounting, tax, corporate secretarial).

Understand clients’ business needs and provide timely, professional support throughout their Singapore business journey.

Coordinate client onboarding, KYC documentation, and ongoing compliance reviews.

Manage client communications, feedback tracking, and relationship follow-ups.

Participate in client events, webinars, and partnership initiatives to strengthen business ties and attract new clients.

Travel regularly to Shenzhen, Wuhan, and Hong Kong to conduct client background checks and on-site meetings.