Customer Relations Executive

EtonHouse International Holdings Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A premier educational organization in Singapore seeks a dedicated administrative professional to support school operations. The role involves being the first point of contact for parents and visitors, handling administrative tasks, and managing student information. Candidates should possess a Diploma with at least 2 years of experience, proficiency in Microsoft Office, and strong communication skills. A positive and cooperative attitude is essential for interaction with community members.

Qualifications

• Minimum qualification of a Diploma with 2 years working experience.
• Proficient in Microsoft Office and IT savvy.
• Good communication and interpersonal skills.
• Adept at multi-tasking and working independently.
• Cooperative, positive, resilient, and respectful attitude.

Responsibilities

• Act as first point of contact for visitors.
• Meet and greet parents and students, assist external vendors.
• Perform general administrative duties to support school operations.
• Attend to phone calls and provide information on enquiries.
• Support inventory management and resource purchases.
• Assist in managing student information and school info sharing.
• Conduct health checks for students and assist them to classrooms.
• Assist with assigned tasks as required.

Skills

Communication skills

Interpersonal skills

Microsoft Office proficiency

Multi-tasking

Resilience

Education

Diploma

Job description

Responsible to: Principal of the School

Job Role & Responsibilities

• Act as first point of contact for visitors

• Meet and greet parents and students, attend to visitors and external vendors

• Perform general administrative duties and data entries to support the school operations

• Attend to phone calls and provide appropriate information on general enquiries relating to the school, school fees and programs

• Support inventory management, sale and purchase of school resources including but not limited to teaching resources, stationery, kitchen supplies, stationery, uniforms and others school resources

• Assist in the management of student information and school info sharing

• Conduct health check for students and assist them to classrooms when they are late

• As and when required, assist with assigned tasks as required

Qualifications

• Minimum qualification of a Diploma with 2 years working experience

• Proficient in Microsoft Office and IT savvy

• Good communication and interpersonal skills

• Able to multi-task and work independently

• Cooperative, positive, resilient and respectful attitude towards all community members

EtonHouse emphasises child-led learning, fostering happiness, engagement, open-mindedness, critical thinking, and a lifelong love for learning. Our inquiry-based pedagogy, established 30 years ago, has made us a leader in education, offering a comprehensive K-12 pathway from Infant Care to High School in Singapore and 9 other countries. The group also manage E-Bridge, part of Singapore's Anchor Operator Scheme for affordable Pre-Schools, and Middleton International School, an affordable through-train international school.