Customer QA Engineer【Manufacturing 】

STAFFKING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Quality Assurance Officer. In this role, you will act as the primary liaison between customers and the quality assurance team, ensuring compliance with ISO standards. The ideal candidate has a diploma or degree in Quality Management or Engineering and 2–4 years of QA/QC experience in manufacturing or construction. A friendly working environment and career progression opportunities are offered.

Benefits

Friendly working environment

5 days work week

Career Progression

Qualifications

• Diploma/Degree in Quality Management, Engineering, or related discipline.
• Minimum 2–4 years of QA/QC experience in a manufacturing or construction environment.
• Strong knowledge of ISO standards and quality inspection procedures.
• Proficient in preparing and maintaining quality and audit documents.
• Good communication, problem-solving, and attention to detail.

Responsibilities

• Serve as primary liaison between the customer and quality assurance team.
• Analyze and resolve customer complaints and quality issues.
• Support QMS compliance, including ISO and TS standards.
• Participate in product audits and inspections.
• Collaborate to drive continuous quality improvements.
• Prepare and present customer quality reports.
• Act as customer’s representative in quality discussions.
• Travel as needed to customer sites.
• Facilitate problem-solving processes.

Job description

Summary Benefit :

✅ Friendly working environment

✅ 5 days work week

✅ Career Progression

Responsibilities :

• Serve as the primary liaison between the customer and the quality assurance team, ensuring customer quality requirements are met.
• Analyze and resolve customer complaints and quality issues through root cause analysis and corrective action.
• Support quality management system (QMS) compliance, including ISO and TS standards.
• Participate in product audits, inspections, and validate process compliance to customer specifications.
• Collaborate with manufacturing, design, and supply chain teams to drive continuous quality improvements.
• Prepare and present customer quality reports, track warranty claims, and manage customer approvals for product samples and changes.
• Act as the customer’s representative in internal quality discussions and coordinate quality-related communication with customers.
• Travel as needed to customer sites for audits or issue resolution.
• Facilitate problem-solving processes using methodologies like 8D, PPAP, and APQP.

Requirements :

• Diploma/Degree in Quality Management, Engineering, or related discipline.
• Minimum 2–4 years of QA/QC experience in a manufacturing or construction environment.
• Strong knowledge of ISO standards and quality inspection procedures.
• Proficient in preparing and maintaining quality and audit documents.
• Good communication, problem-solving, and attention to detail.

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We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)

EA License No: 20C0358