Customer Operations Specialist – End-to-End Order Management

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore seeks a Customer Service Officer to provide excellent support to corporate clients. The role involves managing customers’ orders, responding to inquiries, and preparing quotations. Candidates should possess a Degree or Diploma with at least 3 years of relevant experience, excellent communication skills, and the ability to work on multiple projects. The position offers a salary range of $2,500 to $4,000 and requires coordination with internal teams to resolve customer issues.

Qualifications

• At least 3 years of relevant working experience.
• Ability to work after office hours when required.
• Experience in managing multiple projects with short deadlines.

Responsibilities

• Provide good customer support to corporate customers.
• Respond promptly to customer inquiries and requests.
• Prepare and submit quotations and required documents.
• Update customers on order status and shipment schedules.
• Coordinate with customers, forwarders, and internal departments.

Skills

Customer support

Project management

Communication skills

Time management

Education

Degree or Diploma

Job description

A leading HR advisory firm in Singapore seeks a Customer Service Officer to provide excellent support to corporate clients. The role involves managing customers’ orders, responding to inquiries, and preparing quotations. Candidates should possess a Degree or Diploma with at least 3 years of relevant experience, excellent communication skills, and the ability to work on multiple projects. The position offers a salary range of $2,500 to $4,000 and requires coordination with internal teams to resolve customer issues.