Customer Management Executive

THE MAGIC WRAP SG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A sustainable renovation brand in Singapore is seeking enthusiastic candidates to support customer relations and enhance brand loyalty. You will assist in maintaining administrative records and stay knowledgeable about products to assist clients. The ideal candidate is organized, a team player, and has a good command of English. This role offers a dynamic environment with a focus on sustainability and customer satisfaction.

Qualifications

• Organized, independent, and able to multi-task.
• Team player with a positive work attitude.
• Good command of English.

Responsibilities

• Support customer relations to deliver optimal product knowledge and after sales support.
• Update client administrative data and maintain records.
• Stay up to date with product knowledge and assist clients.
• Network with various departments involved in customer support.

Skills

Organized

Team player

Good command of English

Job description

The Magic Wrap Singapore is an emerging brand, with a goal to do renovation sustainably, reducing the environmental damage done by the related industry. Our high energy team is looking for more fun and enthusiastic candidates to join the team! The position is based at The Magic Wrap Singapore Studio.

This role will work in close cooperation and partnership between the project team and local business partners and clients, ensuring the smooth execution of administrative support, enhancing the brand awareness and loyalty of current and new customers.

www.themagicwrap.com

www.instagram.com/themagicwrap

Responsibilities

• Support customer relations to deliver optimal product knowledge and after sales support to our clients.
• Update client administrative data in systems and maintain records
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Network with various departments and groups that are involved in customer support, orders, and processing.

Requirements

• Organized, independent and able to multi-task.
• Team player with positive work attitude
• Good command of English.