Customer Growth & Engagement Manager

Akzo Nobel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in paint and coatings is seeking a Marketing Specialist to drive customer engagement through innovative in-store programs and loyalty strategies. This role involves collaboration with sales and marketing teams to ensure effective execution of engagement initiatives. The ideal candidate holds a bachelor's degree and possesses strong experience in customer marketing. Join a diverse and inclusive workplace committed to employee development and engagement.

Benefits

Inclusive workplace

Diversity commitment

Qualifications

• 3-5 years of experience in customer marketing or a related role.
• Strong understanding of customer journey mapping and customer segmentation.
• Proven track record of driving customer engagement through innovative marketing strategies.

Responsibilities

• Develop and implement In-store Offtake programs to drive engagement.
• Analyze feedback to inform marketing actions.
• Manage advocacy efforts through testimonials and loyalty programs.

Skills

Customer engagement

Data analysis

Project management

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

HubSpot

Salesforce

Google Analytics

Job description

A leading company in paint and coatings is seeking a Marketing Specialist to drive customer engagement through innovative in-store programs and loyalty strategies. This role involves collaboration with sales and marketing teams to ensure effective execution of engagement initiatives. The ideal candidate holds a bachelor's degree and possesses strong experience in customer marketing. Join a diverse and inclusive workplace committed to employee development and engagement.