Customer Finance Specialist – Japanese Stakeholders

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global recruitment agency in Singapore is seeking a Customer Financial Service professional to manage credit assessments and communications with stakeholders in Japan. The ideal candidate will be proficient in Japanese (minimum JLPT N1) and possess a background in finance or accounting. Strong communication skills and the ability to handle multiple queries efficiently are essential for this role.

Qualifications

• Must possess minimum JLPT N1 proficiency in Japanese.
• Experience with credit assessments and accounts receivable.
• Ability to coordinate with internal teams for dispute resolutions.

Responsibilities

• Perform credit assessments for both new and existing customers.
• Follow up on accounts receivable and overdue payments.
• Assist in resolving customer invoice disputes efficiently.

Skills

Proficiency in Japanese (minimum JLPT N1 or equivalent)

Strong communication skills

Team-oriented mindset

Education

Bachelor's degree or Diploma in finance, accounting, or related field

Tools

Excel

Job description

We are partnering with a Global MNC to hire for a Customer Financial Service position. This role requires direct communication with stakeholders and counterparts based in Japan, so proficiency in Japanese (minimum JLPT N1 or equivalent) is essential.

Key Responsibilities

• Perform credit assessments for both new and existing customers.
• Follow up on accounts receivable and overdue payments with customers.
• Assist in resolving customer invoice disputes and payment applications by coordinating with internal teams.
• Handle various AR-related queries efficiently and professionally.
• Collaborate with the operations team to drive process and service improvements.
• Demonstrate strong communication skills and a proactive team-oriented mindset.

Requirements

• Bachelor's degree or Diploma in finance, accounting, or related field.
• Ability to use system for transaction and Excel.
• Business level proficiency in JAPANESE (min. JLPT N1 or equivalent) is required as this role will be responsible for supporting the operations in Japan, which includes interaction with stakeholders and counterparts based in Japan.