Customer Experience & Logistics Coordinator

CLASSIC MOVING SYSTEMS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an individual for a pivotal role focusing on customer engagement and service excellence. The ideal candidate should have at least 2 years of experience in logistics or customer service, excellent communication skills, and a keen attention to detail. Responsibilities include serving as the primary contact for customer inquiries, managing shipment schedules, and coordinating with warehouse teams. This role demands strong planning abilities and the capacity to work independently, with an immediate start required.

Qualifications

• Minimum 2 years of working experience in logistics or customer service.
• Able to work independently and collaboratively across teams.
• Able to join immediately.

Responsibilities

• Serve as the primary point of contact for customer inquiries and logistics requirements.
• Plan, monitor, and follow through on shipment and delivery schedules.
• Accurately update all required information in internal and customer systems.

Skills

Strong communication and interpersonal skills

Detail-oriented

Planning and coordination abilities

Job description

A logistics company in Singapore is seeking an individual for a pivotal role focusing on customer engagement and service excellence. The ideal candidate should have at least 2 years of experience in logistics or customer service, excellent communication skills, and a keen attention to detail. Responsibilities include serving as the primary contact for customer inquiries, managing shipment schedules, and coordinating with warehouse teams. This role demands strong planning abilities and the capacity to work independently, with an immediate start required.