Customer Experience Leader - Creative Arts Center

AUREUS (BEDOK MALL) PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading education firm in Singapore seeks a Customer Service role to ensure exceptional service in a dynamic environment. Responsibilities include managing customer inquiries, fostering teamwork, and enhancing client satisfaction. Ideal candidates should have 2-3 years of experience, strong communication skills, and the ability to adapt in a fast-paced setting. This position offers medical coverage, professional development, and a vibrant company culture.

Benefits

Medical and Insurance Coverage

14 days of Annual Leaves

In-House Learning and Training

Professional Career Development

Complimentary Music Lessons

Supportive Company Culture

Provided Work Equipment

Qualifications

• 2-3 years’ experience in customer service.
• Strong written and spoken English skills.
• Ability to work retail hours and on weekends.

Responsibilities

• Ensure high standards of customer service and positive interactions.
• Thrive in a fast-paced environment and adapt to changes.
• Communicate effectively with stakeholders and management.
• Support team collaboration for sustained growth.

Skills

Adaptability

Customer Service

Leadership

Communication

Problem-solving

Job description

A leading education firm in Singapore seeks a Customer Service role to ensure exceptional service in a dynamic environment. Responsibilities include managing customer inquiries, fostering teamwork, and enhancing client satisfaction. Ideal candidates should have 2-3 years of experience, strong communication skills, and the ability to adapt in a fast-paced setting. This position offers medical coverage, professional development, and a vibrant company culture.