Customer Experience Lead - Music Center Growth

AUREUS (BUKIT PANJANG PLAZA) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading arts education company in Singapore is looking for a Customer Service Associate to deliver exceptional service in a fast-paced environment. Responsibilities include ensuring high customer satisfaction and collaborating with the team to minimize student turnover. Ideal candidates have at least 2-3 years of experience in customer service, a strong command of English, and a positive personality. This role includes significant growth opportunities and a supportive work culture.

Benefits

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

Complimentary Music Lessons

Professional Career Development Opportunities

Vibrant and Supportive Company Culture

Qualifications

• At least 2-3 years’ experience in the customer service field.
• Strong proficiency in written and spoken English.
• Goal-driven individuals with the ability to focus and prioritize tasks.

Responsibilities

• Ensure a consistently high standard of customer service.
• Adapt to changing circumstances while maintaining performance.
• Proactively communicate any issues to management.

Skills

Customer Service Excellence

Adaptability

Team Collaboration

Job description

A leading arts education company in Singapore is looking for a Customer Service Associate to deliver exceptional service in a fast-paced environment. Responsibilities include ensuring high customer satisfaction and collaborating with the team to minimize student turnover. Ideal candidates have at least 2-3 years of experience in customer service, a strong command of English, and a positive personality. This role includes significant growth opportunities and a supportive work culture.