Customer Experience Executive | Jurong | 5-Day Week

JobSupermart.com; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading online retailer in Jurong is seeking a Customer Service Executive to manage customer inquiries and feedback. You will be responsible for ensuring prompt follow-ups, organizing community activities, and digital marketing support. The ideal candidate has at least 1 year of experience in customer service and holds an A-Level qualification. A salary range of 2500 - 3000 SGD is offered for this full-time position.

Qualifications

• Minimum 1 year's experience in customer service.
• Ability to manage customer inquiries and complaints effectively.
• Experience in digital marketing is a plus.

Responsibilities

• Attend to customer inquiries, feedback, and complaints.
• Monitor and report on customer survey and feedback.
• Organize company functions and community activities.

Skills

Customer service skills

Communication skills

Analytical skills

Education

A-Level

Job description

A leading online retailer in Jurong is seeking a Customer Service Executive to manage customer inquiries and feedback. You will be responsible for ensuring prompt follow-ups, organizing community activities, and digital marketing support. The ideal candidate has at least 1 year of experience in customer service and holds an A-Level qualification. A salary range of 2500 - 3000 SGD is offered for this full-time position.