Customer Experience and On-Boarding - (Entry level)

ROYAL ORG PTE. LTD.; Singapore; On-site; SGD 20,088 - 31,248; Full time

Job summary

ROYAL ORG PTE. LTD. invites fresh graduates and career switchers to join a dynamic team in Singapore. You will learn to understand human behaviour, engage with diverse personalities and influence positive decisions through structured coaching and practice.

We provide personalised mentorship, hands-on experience in sales and customer psychology, and opportunities to travel regionally where applicable, with progression based on performance and business needs.

Qualifications

• No prior sales experience required; structured training and coaching provided.
• Fresh graduates and career switchers welcome to apply.
• Interest in human behaviour and communication.

Responsibilities

• Understand Human Behaviour: observe customer needs and motivations to tailor interactions.
• Engage and Influence: start conversations and help customers make informed decisions.
• Build Genuine Connections: develop trust through listening, empathy and clear communication.
• Represent Established Brands: promote products and services professionally at events and campaigns.
• Drive Campaign Results: work toward individual and team targets while improving communication.
• Develop Into Leadership: opportunities to guide new team members and contribute to growth.

Skills

Human behaviour

Communication

Interacting with different people

Coaching receptiveness

Goal-oriented

Team / independent work

Job description

Turn Your Understanding of People Into Real-World Impact

Studied psychology, sociology, communications or another people-focused discipline?

Put your understanding of human behaviour into practice by helping brands communicate their message, connect with customers and create meaningful experiences.

We are a sales and marketing company representing established brands through events and direct customer engagement campaigns. We are looking for individuals who enjoy understanding people, communicating ideas and influencing positive decisions.

What You’ll Do

• Understand Human Behaviour. Observe customer needs, motivations and communication styles to create better interactions.
• Engage and Influence. Start conversations, communicate campaign messages and help customers make informed decisions.
• Build Genuine Connections. Develop trust with customers through active listening, empathy and clear communication.
• Represent Established Brands. Promote our clients’ products, services or causes professionally through events and campaigns.
• Drive Campaign Results. Work towards individual and team targets while improving your communication and sales techniques.
• Develop Into Leadership. Gain opportunities to guide new team members, conduct training and contribute to team growth as you progress.

What You’ll Gain

• Personalised one-to-one coaching and mentorship
• Hands-on experience in sales, communication and customer psychology
• Training in presentation, persuasion and relationship building
• Opportunities for regional travel and business exposure where applicable
• Progression opportunities based on performance and business needs
• A supportive, energetic and growth-focused team environment

Who We’re Looking For

• Interested in human behaviour and communication
• Enjoys interacting with different personalities
• Confident or willing to build confidence
• Open to coaching, feedback and continuous learning
• Goal-oriented, adaptable and self-motivated
• Comfortable working independently and as part of a team

No prior sales experience is required. Structured training and coaching will be provided.

Fresh graduates and career switchers are welcome to apply.

Take social science beyond the classroom. Build connections, influence decisions and create real-world results.