Customer Engineer, AI, Google Cloud (Bahasa Indonesia)

Google; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Google Cloud is seeking a Customer Engineer (AI) in Singapore to accelerate adoption of AI workloads. You will partner with sales teams, write code, develop prototypes, and demonstrate AI integrations with enterprise data sources. Fluency in Bahasa Indonesia is required to support Indonesia clients.

You will work with AI agent patterns, LangGraph, Semantic Kernel, and ADK to craft customer-specific solutions, engaging with technical stakeholders and aligning with product and engineering teams.

Qualifications

• Bachelor’s degree in a technical field or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience architecting solutions that integrate AI models using agents with enterprise data sources using patterns like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
• Experience with coding in Python, JavaScript or TypeScript, Go, or Java to demo, prototype, or workshop integration patterns with customers.
• Ability to communicate in Bahasa Indonesia fluently to support clients in Indonesia.

Responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships; leverage learnings to contribute to reusable solutions and assets.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Skills

Tech degree

Cloud-native arch

AI agent integration

Programming languages

Bahasa Indonesia

LangGraph experience

Semantic Kernel experience

Google ADK

OpenAPI MCP integration

Observability concepts

Education

Bachelor's degree in technical field

Tools

LangGraph

Semantic Kernel

Google AI Agent Development Kit (ADK)

Job description

For Singapore Applicants:

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:

Singapore; Jakarta, Indonesia

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
• Experience with coding in Python, JavaScript or TypeScript, Go, or Java, to demo, prototype, or workshop integration patterns with customers.
• Ability to communicate in Bahasa Indonesia fluently to support clients in Indonesia.

Preferred qualifications:

• Experience in developing agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
• Experience with cloud technologies including Software as a Service (SaaS) applications, Integration Platform as a Service (iPaaS), business automation solutions, cloud infrastructure, agentic AI, and cloud networking.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) gateways.
• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer (CE) with a specialty in Artificial Intelligence (AI), you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of specialized workloads. You will leverage your expertise in our most strategic product areas in partnership with platform CEs, writing code, developing prototypes, proofs-of-concept, and demos to promote new specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales skills, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.

It's an exciting time to join Google Cloud's Go-To-Market team, leading the AI revolution for businesses worldwide. You'll excel by leveraging Google's brand credibility - legacy built on inventing foundational technologies and proven at scale. We'll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We're a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era - the market is yours.

Responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.