Customer Engagement Assistant (Entry-level)

Jobstreet SG; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Engagement Assistant for an entry-level position. You will contact clients, assist with enquiries, support appointment scheduling, and maintain records in the CRM. Ideal candidates are friendly communicators with a Polytechnic Diploma/Degree. This role offers opportunities to learn and grow within the company.

Qualifications

• Local Polytechnic Diploma/Degree qualifications.
• Friendly communicator who enjoys interacting with people.
• Organised and able to handle multiple tasks.
• Proactive and willing to learn on the job.
• Customer service experience is a plus.

Responsibilities

• Contact clients to share updates and assist with enquiries.
• Support appointment scheduling and reminder follow-ups.
• Maintain accurate client interaction records in CRM.
• Assist in simple outreach and engagement campaigns.
• Provide administrative support to the engagement team.

Skills

Friendly communicator

Organised

Proactive

Education

Local Polytechnic Diploma/Degree

Job description

Customer Engagement Assistant (Entry-level)

Contact clients to share updates and assist with enquiries

Support appointment scheduling and reminder follow-ups

Maintain accurate client interaction records in CRM

Assist in simple outreach and engagement campaigns

Provide administrative support to the engagement team

Requirements

Local Polytechnic Diploma/Degree qualifications

Friendly communicator who enjoys interacting with people

Organised and able to handle multiple tasks

Proactive and willing to learn on the job

Customer service experience is a plus

Only short-listed candidates will be contacted.

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