Customer-Driven Retail Associate — Growth & Team Impact

Crocs, Inc.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading footwear retailer in Singapore is looking for a Sales Associate to deliver exceptional customer service and support retail operations. The ideal candidate will have at least O Level education and 1-2 years of retail experience. Responsibilities include engaging with consumers, assisting in store departments, and maintaining operational standards. This role involves working flexible shifts including nights and weekends.

Qualifications

• Must be 16 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency in other language(s) is a plus.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model.
• Support team members in daily retail operations.
• Learn and assist in various departments within the store.

Skills

Customer service

Team collaboration

Product knowledge

Retail operations

Education

O Level or above

Tools

Point of Sale (POS) system

Microsoft Word

Microsoft Excel

Email

Job description

A leading footwear retailer in Singapore is looking for a Sales Associate to deliver exceptional customer service and support retail operations. The ideal candidate will have at least O Level education and 1-2 years of retail experience. Responsibilities include engaging with consumers, assisting in store departments, and maintaining operational standards. This role involves working flexible shifts including nights and weekends.