Customer Care Officer (1 Year Contract)

RECRUITPEDIA PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading power generation company in Singapore is seeking a Customer Care Officer to enhance their team. You will provide customer service via multiple platforms, manage accounts across different segments, and support digital initiatives. The ideal candidate should have strong interpersonal skills and proficiency in Microsoft Office. A diploma or degree is preferred, and experience with CRM systems is advantageous. Applications can be sent via email.

Qualifications

• Strong interpersonal and communication skills to engage with diverse stakeholders.
• Proficiency in Microsoft Office is required.
• Familiarity with CRM or ERP is a plus.

Responsibilities

• Provide responsive and accurate customer service via hotline, email, and online platforms.
• Handle day-to-day account servicing across Residential, SME, and Tenant segments.
• Support internal initiatives to enhance digital platforms and service workflows.

Skills

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Experience in CRM or ERP

Education

Diploma or Degree

Job description

Overview

Our client is a leading power generation company in Singapore. They are looking for a Customer Care Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities

• Provide responsive and accurate customer service via hotline, email, and online platforms


• Handle day-to-day account servicing across Residential, SME, and Tenant segments


• Support internal initiatives to enhance digital platforms and service workflows


• Collaborate with cross-functional teams to resolve customer queries efficiently


• Maintain detailed and accurate records in line with company standards


• Contribute to broader customer-centric projects aligned with company goals

Requirements

• Diploma or Degree preferred


• Strong interpersonal and communication skills, capable of engaging with diverse stakeholders


• Proficiency in Microsoft Office


• Familiarity with CRM or ERP is a plus


• Prior experience or knowledge of relevant industries is advantageous

How to Apply

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [e-mail]

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