Cust Service Officers ( Front-Desk )

JobSupermart.com; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading customer service provider in Singapore is seeking enthusiastic individuals for a customer service role. Applicants will manage bookings, handle inquiries, and ensure compliance with quality standards. The position offers rotating shifts and a salary of $2,100 plus bonuses and perks such as medical coverage and staff discounts.

Benefits

Medical

Leave

Long Service Award

Birthday Gift

Team Building

Staff Discounted Rates

Qualifications

• Ability to handle inquiries from guests and corporate members.
• Familiarity with ISO quality procedures.
• Strong organizational skills.

Responsibilities

• Collect booking and slots from guests and members.
• Handle telephone and walk-in inquiries regarding reservations.
• Ensure notices are displayed effectively.
• Comply with ISO quality procedures.

Skills

Customer Service Skills

Communication

Admin Work

Job description

Compensation & Benefits

Monthly Pay : $2,100
Yearly Bonus : 1.3 Month Bonus + Variable Bonus
Other Perks : CPF + OT Claims + Medical + Leave + Long Service Award + Birthday Gift + Team Building + Staff Discounted Rates + Other Perm Benefits

Shift Schedule

Rotating Shifts :

• 6:30 am to 3:45 pm
• 8:45 am to 6:00 pm
• 9:00 am to 6:15 pm
• 10:45 am to 8:00 pm
• 1:45 pm to 11:00 pm
• 4:00 pm to 1:15 am

Daily Staff Transport : Green Line & Red Line MRT Station, 6:00 am pick‑up, 11:00 pm end. Shared cab service after late shift 1:15 am.

Daily Responsibilities

• Collect Booking & Slots, Admin Work for Guests, Members and Corporate Members.
• Handle Telephone/Walk‑In Enquiries regarding Club’s Facilities Reservations.
• Ensure Important Notices are Displayed on the Notice Board.
• Ensure ISO Quality Procedures are Complied with the Club’s Operations.

Contact

Email: [e-mail]

Job Category

Customer Service / Call Centres Telemarketing