[CSD] Senior Executive/Manager (Knowledge Management), Corporate Services

PMO - Strategy Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A governmental office in Singapore is seeking a Knowledge Management officer to develop and administer records management policies. You will engage stakeholders, support the implementation of a new repository system, and assist in the digitalisation of records. The ideal candidate has 2 years of experience in records management, strong analytical skills, and the ability to work both independently and as part of a team. This role offers a 1-year contract with potential for future opportunities.

Qualifications

• Preferably 2 years of experience in records management or registry work.
• Familiarity and experience in taxonomy will be advantageous.

Responsibilities

• Plan, administer and develop PMO-SG's records management policies.
• Strengthen PMO-SG's management of records and knowledge retention.
• Support the KM Team in setting up a new repository system.
• Develop user guides, training materials and gather feedback.
• Convert physical records into digital format.

Skills

Thinking Clearly and Making Sound Judgements

Working Effectively with Stakeholders

Document Management

Knowledge Management

Data, Information & ICT

Job description

What the role is

Strategy Group leads and organises the Public Service to develop and implement the Government’s strategic priorities. The Corporate Services (CS) directorate provides key support services for PMO‑SG and has four main functions:

• Finance manages PMO‑SG’s annual budget and makes recommendations on allocation of financial resources.
• Knowledge Management oversees the registry and documentation of the thinking of the past and helps with our decision for new ideas and future policies.
• Procurement provides advice on procurement matters and reviews procurement submissions for compliance.
• Admin oversees the day‑to‑day operations in PMO‑SG.

What you will be working on

As a Knowledge Management officer, your key responsibilities include planning, administering and developing PMO‑SG’s records management (RM) policies and KM capabilities:

• Work with internal stakeholders and government agencies (i.e. National Archives of Singapore) to strengthen PMO‑SG’s management of records and knowledge retention.
• Support the KM Team in setting up a new repository system, maintaining and managing folder structures and access rights, and assisting stakeholders in transferring records and carrying out regular housekeeping activities.
• Develop user guides, training and change management materials to help stakeholders adapt to the new repository system, and gather feedback to improve user experience.
• Support our digitalisation transformation efforts by converting physical records into digital format and ensuring the quality of digitised documents.
• Carry out any other tasks as assigned.

What we are looking for

Competencies required:

• Thinking Clearly and Making Sound Judgements: Ability to work with ambiguity and loosely defined problem spaces, investigate to sense‑make, propose and implement sound and timely solutions. Strong analytical and critical thinking abilities.
• Working Effectively with Stakeholders: Ability to actively engage stakeholders at all levels, both internally and externally, to identify issues of concern and co‑create solutions that meet their needs while advancing the organisation’s priorities.
• Document Management: Ability to provide administrative support in the production of documents such as registry records, annual reports, etc.
• Knowledge Management: Ability to design and implement knowledge management initiatives that enhance effectiveness and efficiency in information sharing.
• Data, Information & ICT: Ability to facilitate approaches to enable information and knowledge to grow, flow to the right people at the right time in the right form so that they can perform efficiently and effectively and create organisational value.

Work experience required:

• Preferably 2 years of experience in records management or registry work.
• Familiarity and experience in taxonomy will be advantageous. This entails having a firm understanding of classifying content into logical filing structures in a way that is useful to stakeholders.

Personal traits:

• Meticulous with an eye for details and able to handle work in an organised manner.
• Self‑starter who is both a team player and an independent worker who can work well under pressure.
• Able to manage and resolve issues involving multiple parties and stakeholders.

Successful candidates will be offered a 1‑year contract. We may refer you as a potential candidate for vacancies in other agencies we assess you to be suitable for. By applying for this job, you are aware of, and also giving PMOSG consent for the cross‑referral. If you do not wish to be cross‑referenced, please inform us via this link.

About PMO – Strategy Group

The Strategy Group in the Prime Minister’s Office drives whole‑of‑government strategic planning, and partners government agencies on policy development. It identifies key priorities and emerging issues over the medium to long term, such as population and climate change; it influences strategic resource allocation; and catalyses new functions and capabilities in order to deliver policies that are in the long‑term interest of Singapore.