Cross-Functional Quality Engineer

Apple Inc.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading technology company in Singapore is seeking a Cross-Functional Quality Engineer to lead comprehensive testing for AppleCare projects. The successful candidate will be responsible for planning, executing, and reporting on testing activities while promoting a quality mindset across teams. Ideal candidates will have over 7 years of QA experience, proficiency in SAP, and skills in test automation. Join us to contribute to innovative quality assurance efforts in a dynamic environment.

Benefits

Health insurance

Employee discounts

Professional development opportunities

Qualifications

• Over 7 years of experience in leading testing and QA.
• Ability to communicate effectively with different audiences.
• Strong organizational and documentation skills.

Responsibilities

• Lead cross-functional testing across AppleCare projects.
• Plan and prepare comprehensive test plans.
• Facilitate identification of test scenarios.

Skills

Test planning

Leadership

Communication

Analytical skills

Flexibility

Education

Quality Assurance certification (ISTQB, ASQ, etc.)

Tools

SAP

Test automation tools

Job description

Singapore, Singapore Operations and Supply Chain

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!In AppleCare Technologies we view inclusion and diversity as critical for innovation. Thatʼs because our Cross-Functional Quality Engineers lead the most challenging testing initiatives in AppleCare - the ones that involve multiple systems and require complex testing activities across the AppleCare organization and beyond. We turn ambiguity into order, and we know how to execute big projects successfully and with the highest quality.The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project.

Description

• Quality advocate who will partner with business and technical teams to build comprehensive test plans for large cross-functional systems projects and programs, with particular focus on UAT.
• Inspire others to fight for excellence, even under competing priorities and pressures.
• Effectively lead meetings ranging from 2 to 60+ participants, and communicate resulting actions.
• Identify opportunities to leverage automation for test prep and execution.
• Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plans.
• Seek expertise and involve the right experts for the best testing outcomes.
• Drive schedule, planning meetings, and activities for UAT preparation and execution.
• Facilitate identification of test scenarios and ensure requirements traceability.
• Foster healthy debate and seek to understand multiple perspectives.
• Estimate resource requirements to complete testing, and ensure realistic plans are in place.
• Ensure the test environments and required data are available to support testing.
• Utilize analytical skills to investigate and drive resolution of issues found in UAT activities.
• Report progress on UAT activities and issues to the project team and to management.
• Approach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome.
• Driving forward innovative testing approaches and methodologies.

Minimum Qualifications

• 7+ years of experience leading testing/QA, with emphasis on planning and managing cross-functional testing.
• SAP functional experience in SD/MM, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial.
• Experience with different testing methodologies and driving a quality mindset.
• Experience with test automation tools and frameworks.
• Experience establishing QA program structure for optimal return-on-investment, and coordinating and delegating cross-project initiatives.
• Experience with system and/or software architecture models.
• Ability to develop technical expertise and understanding of system interdependencies and their impacts on testing plans.
• Ability to abstract technical details and effectively communicate to audiences at different levels.
• Ability to develop and maintain relationships with internal partners.
• Proficient at balancing multiple efforts at a time.
• Excellent listening, communication, leadership, and presentation skills.
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality , focus on the details, and a positive perspective.
• Ability to navigate through ambiguity to clarify objectives and execution plans.
• Strong organizational and documentation skills.

Preferred Qualifications

• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.