CRM Specialist (Remote)

HONG FOOD ENTERPRISE PTE. LTD.; Singapore; Remote; SGD 50,000 - 70,000; Full time

Job summary

A leading enterprise in the food industry is seeking a ZOHO CRM Specialist to implement and manage ZOHO CRM. The ideal candidate will have at least 2 years of hands-on experience with Zoho CRM, proficiency in data analysis, and strong communication skills. This remote role involves collaborating with various teams to align CRM with company goals and executing digital marketing campaigns. Competitive package and growth opportunities await the right candidate.

Qualifications

• Min 2 years hands-on experience with Zoho CRM.
• Proficiency in data analysis using ZOHO CRM.
• Strong understanding of CRM best practices and sales/marketing workflows.

Responsibilities

• Implement and manage ZOHO CRM.
• Plan, manage, and execute digital marketing campaigns.
• Collaborate with cross-functional teams to align CRM with company goals.

Skills

ZOHO CRM Implementation & Management

Data analysis using ZOHO CRM

Strong communication skills

Problem-solving skills

Project management abilities

Collaborative mindset

CRM best practices

Marketing automation workflows

Education

Diploma in Marketing, Communications, Business, or related field

Job description

ZOHO CRM Specialist (Remote)

Key Responsibilities:

• ZOHO CRM Implementation & Management
• Administer and customize ZOHO CRM to fit business needs
• Plan, manage, and execute digital marketing campaigns
• Create and manage automation workflows, blueprints, and reports
• Collaborate with cross-functional teams to align CRM with company goals
• Develop dashboards and analytics to support sales and marketing teams
• Identify and troubleshoot CRM-related issues and ensure data integrity
• Evaluate ROI of marketing campaigns and provide actionable insights to management.
• Set up ZOHO CRM workflows, dashboards, and reports to support lead generation, customer engagement, and performance tracking within ZOHO Analytics
• Work closely with sales and product teams to align CRM and marketing efforts
• Develop and manage marketing automation workflows in ZOHO
• Maintain accurate and up-to-date customer data within the system.
• Segment customer data for targeted campaigns

Job Requirements:

• Diploma in Marketing, Communications, Business , or related field.
• Min 2 years hands-on experience with Zoho CRM
• Proficiency in data analysis using ZOHO CRM
• Strong analytical and problem-solving skills, with the ability to interpret data and extract meaningful insights and actionable recommendations.
• Strong communication skills and project management abilities
• Collaborative mindset and the ability to work effectively across various teams and functions.
• Strong understanding of CRM best practices and sales/marketing workflows
• Ability to work independently in a remote environment