CRM Solutions Developer

ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions company in Singapore seeks a candidate to configure Microsoft Dynamics CRM according to client requirements. Responsibilities include leading client strategy sessions, managing budgets, and training client personnel. The ideal candidate will have experience with Microsoft Dynamics CRM and excellent communication skills.

Responsibilities

• Configure the application to meet client requirements using Microsoft Dynamics CRM.
• Handle Scrum calls with offshore and onsite teams.
• Lead client meetings and facilitate strategy sessions.

Job description

Responsibilities

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
• Handle Scrum calls with offshore and onsite development teams.
• Lead client meetings or facilitate strategy sessions. You will be reporting to Project Manager.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training).
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
• Develop data conversion and testing strategies.
• Develop high level project work plans.
• Manage individual and team budgets and scope of work.
• Any other ad hoc duties as assigned.