The Credit Officer is responsible for evaluating loan applications, analyzing financial data, and assessing applicants’ creditworthiness to support sound lending decisions. The role includes managing loan portfolios, monitoring repayments, ensuring compliance with internal policies, and presenting credit insights to management.
Key Responsibilities
1. Credit Assessment & Loan Processing
- Review and evaluate loan applications, assessing applicants’ financial stability, credit history, and repayment capacity.
- Conduct risk assessments to identify potential credit risks and minimize organizational losses.
- Collect, verify, and validate all required financial documents for completeness and accuracy.
- Approve or decline loan applications in accordance with company policies and eligibility criteria.
- Prepare comprehensive credit reports and recommendations for management’s review.
2. Loan Portfolio Management
- Monitor the performance of existing loans to ensure timely payments and identify early warning signs.
- Maintain accurate and up-to-date credit records for all clients.
- Follow up to ensure smooth loan disbursement and compliance with disbursement terms.
- Drive timely collections and support account recovery initiatives.
3. Financial Operations & Documentation
- Verify invoices and supporting documents submitted for financing, ensuring accuracy and authenticity.
- Resolve documentation gaps promptly to maintain operational efficiency and client satisfaction.
- Manage incoming payments with accuracy, ensuring timely processing and correct allocation.
- Track and reconcile daily transactions in the factoring system and physical records.
- Calculate and advise clients on available funds for drawdown, ensuring adherence to terms.
- Monitor monthly invoice submissions and contract progress claims from clients.
4. Client & Relationship Support
- Provide basic financial education and advice on available loan products and options.
- Support Relationship Managers in servicing clients, including obtaining financial accounts, collecting monthly bank statements, computing late payment charges, and preparing legal documents.
- Prepare and send monthly statements of accounts and notices to clients and customers.
- Ensure proper filing and housekeeping of documents for easy retrieval.
5. Reporting & Process Improvement
- Prepare accurate management reports for submission to Management, Relationship Managers, and Credit Risk Officers.
- Support smooth financial operations.
- Identify productivity improvement opportunities and operational risks, providing feedback on workflows and processes.
- Perform any other ad‑hoc duties assigned by the Department Manager.
Skills & Qualifications
- Experience with SME financial products is preferred.
- Minimum 5 years of relevant experience, ideally within the finance industry.
- Highly organized, meticulous, and detail‑oriented.
- Proactive, solution‑driven, and able to demonstrate strong work ownership.
- Displays professionalism, maturity, and confidence in managing diverse responsibilities.
- Able to work independently and adapt to changing priorities.
- Strong interpersonal and communication skills, both written and verbal.
- Good track record of maintaining bad debt control.