Credit Control Analyst (12 months contract)

Robert Walters; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global organisation in Singapore is seeking a Credit Control Analyst for a 12-month contract. The successful candidate will manage payment activities, support clients, and ensure regulatory compliance. Applicants must have credit control experience specifically in the reinsurance sector, strong communication skills, and a proficiency in Microsoft Office. This role offers opportunities for professional growth and the chance to be part of a collaborative team.

Benefits

Flexible working opportunities

Comprehensive training programmes

Qualifications

• Proven track record as a Credit Control Analyst within the reinsurance sector.
• Experience managing workload while balancing client expectations.
• Advanced proficiency in Microsoft Office applications.

Responsibilities

• Maintain accurate records of fiduciary activities using workflow systems.
• Serve as primary contact for clients' payment-related queries.
• Identify cash flow problems and make recommendations.

Skills

Credit control experience in reinsurance sector

Client engagement

Communication skills

Microsoft Office proficiency

Problem-solving ability

Job description

A leading global organisation is seeking a Credit Control Analyst for a 12-month contract based in Singapore. This is an exceptional opportunity to join a highly respected team where your expertise in credit control and fiduciary processes will be valued and nurtured.

You will play a pivotal role in supporting clients, managing payment activities, and ensuring compliance with industry standards.

• Join a globally recognised organisation with a reputation for excellence in client service and fiduciary management, where your contributions will be integral to the success of the team.
• Benefit from flexible working opportunities and access to comprehensive training programmes designed to support your professional growth and enhance your industry knowledge.
• Work within a collaborative network that values inclusivity, dependability, and supportive leadership, ensuring you feel connected and empowered every day.

What you'll do:

As a Credit Control Analyst (12 Months Contract), you will be entrusted with maintaining meticulous records of all fiduciary activities using advanced workflow systems.

• Record all activities accurately in the workflow system to ensure established payment schedules, reporting requirements, reconciliation processes, and compliance standards are consistently met.
• Serve as the primary contact for clients' day-to-day needs by providing clear answers to standard questions related to payments and activity while escalating complex queries to senior team members when necessary.
• Identify cash flow problems or exposures, monitor dashboard efficiency issues, and highlight any service delivery concerns by making thoughtful recommendations and clearly articulating the impact of suggested options to senior colleagues.
• Maintain strong collaborative relationships with clients, prospects, and internal teams to deliver best-in-class service and contribute positively to organisational growth.
• Assist with Request for Proposal (RFP) activities by preparing accurate reports on collection and remittance processes that support business development efforts.
• Participate actively in team meetings and professional development sessions by sharing opinions, ideas, knowledge, and solutions to foster collective learning.
• Support the implementation of process improvements by engaging with stakeholders across departments to ensure seamless operations.
• Monitor compliance with regulatory requirements relevant to credit control within the reinsurance sector by keeping up-to-date records and documentation.
• Contribute to a positive team environment by demonstrating reliability, empathy, and willingness to help others achieve shared goals.
• Engage in ongoing training opportunities provided by the organisation to further develop your technical skills and industry expertise.

What you bring:

Your proven track record as a Credit Control Analyst within the reinsurance sector equips you with deep insight into fiduciary processes unique to this field.

• Demonstrated experience working in credit control within the reinsurance sector is essential for understanding industry-specific challenges and requirements.
• Proven ability to manage workload effectively while balancing expectations of clients and stakeholders through considerate communication.
• Skilled at engaging with clients, market contacts, and colleagues professionally; able to influence outcomes through polite negotiation techniques.
• Excellent written and verbal communication skills that facilitate clear information exchange across diverse audiences.
• Advanced proficiency in Microsoft Office applications including Word, Excel, and PowerPoint for efficient data management and reporting.
• Highly motivated approach combined with meticulous attention to detail ensures accuracy in all aspects of fiduciary work.
• Creative problem‑solving abilities paired with analytical thinking enable you to address complex issues sensitively.
• Capacity for multi‑tasking under pressure without compromising quality or responsiveness is vital for success in this fast‑paced environment.
• Ability to work independently when required but also thrive as part of an interdependent team committed to shared objectives.
• Willingness to participate actively in training opportunities demonstrates your commitment to continuous improvement.

What sets this company apart:

This organisation stands out as a global leader renowned for its unwavering commitment to client service excellence within the financial services sector. By joining this organisation, you become part of a knowledgeable network that values kindness, dependability, and shared success above all else—making it an ideal setting for those who seek both personal fulfilment and career advancement.

What's next:

If you are ready to take the next step in your career journey as a Credit Control Analyst (12 Months Contract), seize this opportunity today!

Apply today by clicking on the link below-your future starts here.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R1985549 ShiHua Goh