Credit Administrator

Jobstreet SG; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An automotive dealership in Singapore is seeking a Credit Administrator to manage customer accounts and ensure timely payments. Candidates with relevant experience will be considered for an Executive position. The ideal candidate must be proficient in MS Excel and possess strong communication and problem-solving skills. This role involves managing accounts receivables, responding to customer queries, and administering internal credit policies.

Qualifications

• Minimum GCE 'O' Level or equivalent.
• Experience in tracking AR receipts.
• Proficiency in MS Excel is required.
• Prior experience in credit control and collections is a plus.

Responsibilities

• Manage Accounts Receivables, ensuring accurate processing of receipts.
• Serve as the primary contact for customer queries via WhatsApp, phone, or email.
• Monitor customer accounts for consistent and timely payments.
• Administer credit policies and follow up on overdue payments.
• Resolve financing-related disputes and billing discrepancies.
• Provide administrative support for accurate record-keeping.

Skills

MS Excel proficiency

Strong communication skills

Problem-solving skills

Attention to detail

Negotiation skills

Education

Minimum GCE 'O' Level or equivalent

Job description

We are looking for a Credit Administrator to manage customer accounts and ensure timely payments at our automotive dealership. Candidates with more experience will be considered for the Executive role.

Key Responsibilities:

Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms.

Serve as the primary point of contact for customer queries, providing accurate responses via WhatsApp, phone, or email.

Proactively monitor customer accounts to ensure consistent and timely payments.

Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with guidelines.

Ensure proper document updates and archiving.

Address customer queries and requests, ensuring timely resolution.

Handle financing-related disputes and resolve billing discrepancies.

Provide administrative support, ensuring accurate record-keeping of collections and overdue.

Manage credit matters in collaboration with internal and external stakeholders.

Requirements:

Minimum GCE “O” Level or equivalent.

Experience in tracking AR receipts.

Proficiency in MS Excel is required.

Prior experience in credit control and collections is a plus.

Strong communication, negotiation, and problem-solving skills.

Attention to detail and good organizational skills.

Self-motivated with the ability to multitask in a dynamic environment.

Knowledge of Hire Purchase law is an added advantage.

Salary/designation will be commensurate with experience.

Candidate with relevant experience will be considered for Executive position.

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