Creative Agency Account Executive—Strategy & Client Impact

PROTOCOL PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

PROTOCOL PTE. LTD. in Singapore is seeking an Account Executive to support the agency across its portfolio of accounts. You will liaise with clients daily, assist on tactical and strategic aspects, and help steer campaigns from concept to delivery.

You will work with the social and creative teams to develop campaign concepts, conduct audits, create analytics and proposals, and ensure timely, billable results while managing client expectations and timelines.

Qualifications

• Fresh graduates welcome to apply.

Responsibilities

• Support the Account Director and Creative Director on tactical and strategic aspects of the account.
• Provide a touch-point to our clients in daily account liaison requirement
• Engage in difficult conversation with clients on behalf of the team members
• Lead the process of establishing the ways of working for the social team to conduct audits, create analytics reports, proposals and processes for clients.
• Stay up to date with the ever-changing social and digital platforms; support community management and response escalation.
• Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
• Manage clients' and team members' expectations in line with agreed cost and scopes of work;

Skills

Client liaison

Social media

Campaign concepts

Analytics reports

Job description

PROTOCOL PTE. LTD. in Singapore is seeking an Account Executive to support the agency across its portfolio of accounts. You will liaise with clients daily, assist on tactical and strategic aspects, and help steer campaigns from concept to delivery.

You will work with the social and creative teams to develop campaign concepts, conduct audits, create analytics and proposals, and ensure timely, billable results while managing client expectations and timelines.