CQE

Kinergy Corporation; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading manufacturing company in Singapore is seeking a Quality Engineer to act as the primary point of contact for customer quality issues. You will lead root cause analysis, implement corrective actions, and collaborate with cross-functional teams to ensure compliance with customer requirements. Ideal candidates will have 5+ years of experience in quality engineering, strong communication skills, and a Bachelor’s degree in Engineering or Quality.

Qualifications

• 5+ years of experience in a quality engineering role.
• Experience in First Article Inspection (FAI).
• Strong knowledge of quality systems (ISO 9001).

Responsibilities

• Lead root cause analysis and implement corrective actions.
• Schedule meetings with customers to address non-conformance.
• Drive continuous improvement initiatives for product quality.

Skills

Root cause analysis

Quality systems knowledge

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Engineering or Quality

Tools

Microsoft Office

FMEA

SPC

Job description

Act as the primary point of contact for customer quality-related issues, audits, and communication.

Lead root cause analysis and implement effective corrective and preventive actions (CAPA) for customer complaints and non-conformances.

Schedule meetings with the Customer to review and close non-conformance.

Analyze customer quality data and trends to identify areas for improvement.

Support internal and external audits, including preparation and follow-up activities.

Ensure timely and accurate reporting of quality metrics, performance, and issue resolution to customers.

Collaborate cross-functionally with Program, Engineering, Manufacturing, and Supply Chain to ensure product and process compliance with customer requirements.

Drive continuous improvement initiatives to enhance product quality and customer experience.

Experience in First Article Inspection (FAI) and its associated checklist and process control documents.

Responsible for the Key Performance Index (KPI) for outgoing and customer quality.

Provide training to the teams on quality standards, procedures, and best practices.

Qualifications

Bachelor’s degree in Engineering, Quality, or a related field.

5+ years of experience in a quality engineering role, preferably in a contract manufacturing or semiconductor equipment manufacturing environment.

Strong knowledge of quality systems and methodologies (ISO 9001, as applicable).

Proven experience with root cause analysis tools (8D, Fishbone, 5 Whys, etc.) and CAPA processes.

Knowledge in quality tools such as FMEA, PMP, SPC, etc. is an added advantage.

Excellent communication and interpersonal skills with the ability to manage customer relationships effectively.

Detail-oriented with strong analytical and problem-solving skills.

Proficiency in Microsoft Office and quality tools is a plus.