Course Assistant Manager/Manager

Singapore Institute of Estate Agents (SIEA); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational institution in Singapore seeks a Course Assistant Manager/Manager to oversee the Real Estate Salesperson (RES) course operations, ensure adherence to Council for Estate Agencies (CEA) standards, and enhance the learner experience. The ideal candidate will have a diploma/degree, strong communication skills, and experience in course operations, among other qualifications.

Qualifications

• Strong leadership and initiative required.
• Proactive, creative, and positive mindset preferred.
• Prior experience in course operations and office administration is an advantage.

Responsibilities

• Oversee all aspects of the Real Estate Salesperson (RES) course.
• Provide support for course operations and develop SOPs.
• Ensure daily operations of all courses run smoothly.
• Collaborate on new course development.
• Conduct course audits and manage updates.
• Train and onboard new trainers.
• Coordinate course scheduling and stakeholder communication.

Skills

Strong command of English

Excellent communication skills

Proficient in Microsoft Office

Strong presentation skills

Negotiation skills

Interpersonal skills

Education

Diploma/Degree in any discipline

Job description

Course Assistant Manager/Manager

Job Overview

Oversee all aspects of the Real Estate Salesperson (RES) course to ensure it meets the Council for Estate Agencies (CEA) standards and effectively prepares students for the RES examination.

Key Responsibilities

• Provide comprehensive support for course operations coordination plan, develop, and improve Standard Operating Procedures (SOPs).
• Ensure smooth daily operations of all courses.
• Collaborate with Course Developers on new course development.
• Conduct course audits and manage updates, including submissions to relevant agencies.
• Continuously improve the learner experience.
• Train and onboard new trainers.
• Coordinate course scheduling, trainer assignments, and stakeholder communication.
• Plan and organize regular business reviews.
• Prepare monthly reports and updates for senior management.
• Support project research, ecosystem planning, internal engagements
• Assist in the commercialization
• Provide during-course and post-course support.
• Manage claims and fee collection processes.

Requirements

• Diploma/Degree in any discipline.
• Strong command of English and excellent communication skills.
• Proficient in Microsoft Office.
• Proactive, creative, and positive mindset with strong presentation, communication, negotiation, and interpersonal skills.
• Capable of working independently and as part of a team.
• Strong leadership and initiative.
• Prior experience in course operations and office administration preferred