Corporate Sales Executive – Financial Services Training

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading training and consultancy firm in Singapore is seeking a Corporate Sales Executive to focus on customer relationship management and business development. The role requires over 5 years of experience in financial services training or related sectors. Strong communicative skills and a customer-centric approach are essential. The position is permanent and located in the CBD.

Qualifications

• 5+ years of experience in financial services training or corporate training.
• Strong communication skills.
• Highly motivated, organized, and detail-oriented.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Proactively engage with customers to gather feedback.
• Identify and acquire potential new customers.

Skills

Customer relationship management

Business development

Time management

Education

Degree

Job description

Corporate Sales Executive – Financial Services Training

• Permanent role
• Work location: CBD

The Opportunity

Customer Relationship Management:

• Build and maintain strong relationships with existing customers.
• Serve as the main point of contact for customer inquiries, issues, and feedback.
• Ensure timely and effective responses to customer needs and concerns.

Customer Outreach and Engagement:

• Proactively reach out to existing customers to check on satisfaction levels and gather feedback.
• Develop and implement strategies to increase customer engagement and loyalty.
• Conduct regular follow-ups to ensure ongoing customer satisfaction.

New Customer Acquisition:

• Identify and prospect potential new customers through various channels (networking, referrals, etc.).
• Develop and execute plans to attract and convert leads into new customers.
• Collaborate with marketing team to coordinate efforts and optimize conversion rates.

Retention and Upselling:

• Develop strategies and initiatives to retain existing customers and minimize churn.
• Identify opportunities for upselling or cross‑selling additional products/services to existing customers based on their needs and usage patterns.

Customer Advocacy:

• Act as a customer advocate within the organization, representing their interests and feedback.
• Champion customer‑centric initiatives and initiatives that improve the overall customer experience.

Cross‑functional Collaboration:

• Work closely with cross‑functional teams (marketing, learning development, program management etc.) to align customer engagement strategies with business objectives.
• Communicate customer needs and insights internally to drive continuous improvement and innovation.

Feedback Analysis and Reporting:

• Gather and analyze customer feedback and data to identify trends and areas for improvement.
• Prepare regular reports on customer engagement levels and acquisition metrics.

Your Background

• Degree holder with 5+ years’ experience in financial services training, corporate training, or related sectors
• Strong communicator with proven customer relationship and business development skills
• Highly motivated, organized, and detail‑oriented
• Able to manage multiple projects with excellent time management

May Anne Ramos

Senior Consultant | R1110127

Revup Proservices Pte Ltd | EA.24C2366