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A leading rental services company in Singapore is seeking a Corporate Sales Executive (B2B) to manage customer enquiries and quotations. The role demands strong organizational skills and at least 3 years of relevant experience. A valid class 3 driver's license and own vehicle are required. Responsibilities include overseeing documentation, liaising with customers, and ensuring timely service delivery.
Supervise, monitor and follow-up on enquiries, quotations and other documentations as and when required. Works closely with the assistant, Operations Department, Workshop Department, third-party contractors (if any) and Customers.
Enforces prompt quotation submission and make sure all documents are well-organized and properly handled. Make sure all the procedures are completed and done in a proper manner prior to delivery arrangement. Work closely with Customers / other party involved to resolve any issues regarding quotation submissions, Customers’ requirement, and other related matters.
Lead the assistant in gathering information and liaising with Customers for any changes in delivery schedule or for any other issues related to equipment delivery. Works closely with assistant, Operations Department, Workshop Department, third-party contractors (if any) and Customers for information update, documentations checking / other requirements to be fulfilled prior to delivery.
Enforces frequent checks to ensure the equipment were properly received by Customers and gather feedback from Customers should there be any issue arisen in regards of equipment delivery / return. Make sure that the feedback were passed on to Operations Department to improve on that particular issue.
Performs a thorough investigation of Customer’s complaints regarding transportation, documentations and non-returned items / lost items issue and liaise closely with all parties involved.
Review and control of Supplier’s quotation for purchased items. Performs checks on Purchase Order and Internal Approval (if any) issued by assistance prior to approval.
General handling of incoming calls. Answers, screens and transferring of calls to the right person for further assistance.
ITE / Diploma in Sales / Marketing with at least 3 years experiences in similar job scope or those who has experience working in similar industries is desirable.
Meticulous person with good organizational skills for dealing with diverse duties and staff.
Posses valid class 3 license and with own vehicle.