Coordinator - KT

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A multinational organization in Singapore is looking for a Sales Support specialist to manage customer interactions and order processing. This role involves creating quotations, maintaining sales data, and assisting with after-sales servicing. Candidates should have a diploma in Business Administration or related fields, with 1-2 years of experience preferred. Strong MS Office skills and the ability to work in a fast-paced environment are essential.

Benefits

Transport allowance

Variable bonus

Qualifications

• 1-2 years of relevant experience preferred; training will be provided.
• Experience in international logistics or export documentation is advantageous.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for customers and distributors.
• Process purchase orders accurately and ensure timely invoicing.
• Assist with warranty claims and other client servicing needs.

Skills

Customer service

Quotation creation

CRM systems

Interpersonal skills

MS Office proficiency

Education

Diploma or NITEC in Business Administration, Supply Chain

Job description

Overview

• Multinational Organisation
• Basic Salary + Transport Allowance + VB
• Nearest MRT: Lavender

Sales Support

• Serve as the primary point of contact for customers and distributors in the Oceania market.
• Creation of quotations as per customer request using the internal enterprise system.
• Maintain customer records and update sales data in CRM systems.

Order Processing

• Processing of purchase orders accurately and ensuring timely invoicing.
• Coordinate with internal logistics and logistics partners to ensure prompt deliveries.
• Monitor stock availability and communicate lead times to customers.
• Handle import/export documentation and internal compliance requirements.

After-Sales Servicing

• Assist with warranty claims, servicing requests and related client servicing.
• Ensure records (e.g., Works Orders, Purchase Orders, Completion of Work, Invoices, etc.) are archived securely within the file servers.
• Any other ad-hoc duties as assigned.

Requirements

• Diploma or NITEC in Business Administration, Supply Chain or related fields.
• Preferably 1-2 years’ relevant experience. Training will be provided for candidates without relevant experience.
• Candidates with experience in international logistics or export documentation will be advantageous.
• Proficient in MS Office applications (Excel, Word & PPT).
• Able to work in a fast-paced environment.
• A good team player with strong interpersonal skills.

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