Contractual Compliance Analyst - Data-Driven, Global Impact

INTERNET CORPORATION FOR ASSIGNED NAMES AND NUMBERS; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global internet governance organization in Singapore is looking for a Contractual Compliance Analyst to process complaints regarding Registrar and Registry agreements. Responsibilities include reviewing complaints, monitoring compliance trends, and providing support for investigations and quality assurance. The ideal candidate has a Bachelor's Degree and 1-2 years of relevant experience. Proficiency in Microsoft Office and strong analytical skills are essential, along with fluency in English and preferably multilingual capabilities.

Qualifications

• 1-2 years of experience in data analysis, complaint handling, or compliance activities.
• Understanding of the Internet and Domain Name System.
• Prior international experience is strongly preferred.

Responsibilities

• Review, analyze, and process complaints according to standard procedures.
• Conduct follow-up procedures and make recommendations.
• Monitor operations to identify compliance trends.
• Provide referrals for enforcement and compliance activities.
• Support investigations and quality assurance reviews.

Skills

Analytical skills

Proficient in Microsoft Office

Ability to multi-task

Detail oriented

Fluency in English

Education

Bachelor's Degree

Job description

A global internet governance organization in Singapore is looking for a Contractual Compliance Analyst to process complaints regarding Registrar and Registry agreements. Responsibilities include reviewing complaints, monitoring compliance trends, and providing support for investigations and quality assurance. The ideal candidate has a Bachelor's Degree and 1-2 years of relevant experience. Proficiency in Microsoft Office and strong analytical skills are essential, along with fluency in English and preferably multilingual capabilities.