Contractor Care Executive

PEOPLEBANK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for a professional to manage contractor lifecycle including onboarding, compliance, and payroll support. The ideal candidate should hold a diploma in HR or Business Administration, possess strong communication skills, and be detail-oriented. The role offers opportunities for growth in HR operations within a collaborative environment.

Qualifications

• Strong communication and interpersonal skills.
• Proactive problem-solver with high adaptability.
• Discreet and professional in handling sensitive information.
• Customer-focused with strong organizational abilities.
• Detail-oriented with accuracy in contracts and payroll.

Responsibilities

• Assist in preparing contractors for assignments.
• Maintain accurate contractor records and databases.
• Support administrative processes throughout the contractor lifecycle.
• Coordinate with external vendors on contractor onboarding.
• Assist with day-to-day office administration.

Skills

Strong communication and interpersonal skills

Proactive problem-solver

Detail-oriented

Customer-focused

Knowledge of labour laws

Self-motivated

Education

Diploma in Human Resource, Business Administration or related field

Tools

Data management tools

Job description

Position Summary

Your primary objective is to support the full lifecycle of external contractors, including onboarding, contracts, payroll, compliance, and vendor coordination. The role also contributes to office administration, group projects, and company events. Designed as a learning-focused position, it provides opportunities to gain hands‑on experience and grow in contractor care and HR operations.

Key Responsibilities

Contractor Care & Client Servicing

• Assist in preparing contractors for their assignments, including sharing contract details, client expectations, and onboarding instructions.
• Provide backend support for contractor queries on payroll and contract matters, escalating complex issues accordingly.
• Help gather, document, and track feedback from contractors and clients, highlighting any concerns for proactive resolution.
• Support administrative processes throughout the contractor lifecycle, such as contract preparation, renewals, extensions, terminations, and work pass documentation.
• Coordinate with external vendors on contractor onboarding, insurance coverage, and contract administration requirements.

Contractor Data & Compliance Support

• Maintain accurate and up-to-date contractor records and contract databases.
• Provide administrative support in payroll coordination, ensuring compliance with local labour and tax regulations.
• Assist in the preparation and submission of work pass applications, renewals, and cancellations in compliance with local laws.
• Ensure contractor care processes adhere to legal, tax, and regulatory requirements.
• Support documentation needed for audits and compliance reviews.

General Corporate Services & Group Projects

• Assist with day‑to‑day office administration, including supplies, equipment, mailing, maintenance, and vendor coordination.
• Provide support in group‑wide initiatives, projects, and cross‑functional activities.
• Assist in the planning, logistics, and execution of company events and activities.
• Help organize office procedures and layouts to promote smooth and efficient operations.
• Support any other ad‑hoc duties assigned to ensure effective office and project management.

Qualifications & Skills

• Diploma in Human Resource, Business Administration or related field.
• Strong communication and interpersonal skills.
• Proactive problem‑solver with high adaptability.
• Discreet and professional in handling sensitive information.
• Customer‑focused with strong organizational and multitasking abilities.
• Detail‑oriented with accuracy in contracts, payroll, and reporting.
• Knowledge of labour laws, work pass regulations, and contractor management would be highly beneficial.
• Self‑motivated and able to anticipate operational and project needs.
• Proficient in systems and data management tools.
• Experience in recruitment or contractor management would be highly beneficial.

How to Apply

Interested applicants, please click on the Apply Now to submit your updated resume.

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248