Contract Management Specialist (FSSC-Non China Contract and Document Management)

BYTEDANCE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology company in Singapore is seeking a Contract Management Specialist to oversee contract execution and stakeholder engagement. Ideal candidates should have a diploma in Business, strong analytical skills, and a minimum of 2 years of experience in contract management. Responsibilities include ensuring compliance, monitoring SLAs, and identifying process improvements. The company offers a collaborative environment that values creativity and innovation.

Qualifications

• Strong understanding of contract lifecycle management and compliance.
• Ability to handle confidential information with discretion.
• At least 2 years of working experience in contract management is preferred.

Responsibilities

• Execute contract sealing, archiving, and voiding in accordance with policies.
• Collaborate with teams to address legal and financial matters.
• Monitor SLA performance and prepare reports on contract management.
• Identify process optimization opportunities and participate in projects.
• Assist in special projects as needed.

Skills

Attention to detail

Analytical skills

Stakeholder management

Communication skills

Education

Diploma or higher in Business Administration, Finance, Law or related field

Tools

Agiloft

Docusign

Concord

Job description

Responsibilities

Team Introduction: The FSSC Contract Management Specialist will serve as the primary point of contact (POC) for Group Overseas Contract Management. This role requires a strong understanding of contract operations, compliance, and collaboration with internal stakeholders.

Responsibilities include but are not limited to:

1. Contract Execution and Management:

• Execute contract sealing, archiving, or voiding in the system in accordance with internal policies and guidelines.
• Review contracts to ensure key contractual information aligns with system records and internal controls.
• Ensure all contracts and relevant supporting documents are accurately recorded and maintained at a high quality in the system.
• Process physical contract sealing and archiving in compliance with standard operating procedures.

2. Stakeholder Engagement and Compliance:

• Collaborate with Sales Operations, Legal, and other relevant teams to discuss legal, financial, and business matters identified during contract reviews.
• Act as a liaison between the contract management function and other departments to ensure seamless communication and resolution of contract-related issues.

3. Document Control and Archiving:

• Oversee the physical contract archive in the Singapore office, ensuring proper document storage, organization, and retrieval processes are in place.
• Maintain a structured and efficient filing system to facilitate timely document retrieval when requested.

4. Service Level Agreement (SLA) Monitoring and Reporting:

• Track and monitor SLA performance, ensuring SLA and operational efficiency meet the company's standards.
• Prepare reports and analyses on contract management operations, identifying trends, issues, and areas for improvement.

5. Process Improvement and System Enhancements:

• Identify opportunities for process optimization and contribute feedback on system or workflow improvements.
• Actively participate in system/process enhancement projects and collaborate with cross-functional teams to implement best practices.

6. Ad-hoc Assignments:

• Assist the team lead in special projects, initiatives, and other assigned tasks as needed.

Qualifications

Minimum qualifications:

• Diploma or higher qualification in Business Administration, Finance, Law, or a related field.
• Strong understanding of contract lifecycle management, compliance, and risk assessment.
• Excellent attention to detail, analytical skills, and ability to work in a fast-paced environment.
• Strong communication and stakeholder management skills, with the ability to collaborate across multiple teams and regions.
• Ability to handle confidential information with discretion and professionalism.

Preferred qualifications:

• Experience in process improvement and system optimization is a plus.
• Lean six sigma certification would be advantageous.
• At least 2 years of working experience in contract management, legal operations, or a related field within a corporate environment.
• Proficiency in contract management systems and document control software, i.e. Agiloft, Docusign, Concord, or any other similar CMS tools is highly preferred.

Job Information

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.