Contract Digital Ambassador (up to 2.7k / Central / office hour) #HMS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Contract Digital Ambassador to assist customers with banking inquiries and educate them on digital banking solutions. The role requires a minimum diploma level education and proficiency in customer interactions. Candidates should be tech-savvy and able to navigate digital platforms effectively. This contract position is based in Singapore and offers a competitive monthly salary of up to $2,700.

Qualifications

• Minimum Diploma and above.
• Comfortable working in a bank branch environment.
• Digitally and IT savvy.

Responsibilities

• Provide prompt and courteous assistance to customers.
• Guide customers through self-service options.
• Troubleshoot common digital banking issues.
• Engage with customers to understand their banking needs.
• Educate customers on digital banking platforms.

Skills

Customer-facing skills

IT savvy

Communication skills

Education

Diploma and above

Job description

Contract Digital Ambassador
💰 Up to $2,700/month
🗓️ Contract Duration: Until 14 Sept 2026 (approx. 10+ months)
🕘 Monday to Friday, 9:00 AM – 6:00 PM
📄Location: Orchard

Requirements

• Minimum Diploma and above
• Comfortable working in a bank branch environment
• Customer-facing and confident interacting with clients
• Digitally and IT savvy (must be comfortable navigating apps, online systems, and explaining them to customers)

Customer Assistance

• Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms.
• Guide customers through self-service options available on digital channels (e.g., mobile banking app, online banking portal, ATMs).
• Troubleshoot common digital banking issues and provide immediate solutions or elevate complex issues to the appropriate department.

Digital Adoption and Education

• Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption.
• Educate customers on the benefits and functionalities of the bank's digital platforms, including online banking, mobile banking, and cashless payment solutions.
• Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience.
• Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits.

Contact

Interested candidates, do submit your resume to: [e-mail] OR telegram @jocelynchan

Company EA Licence number : 99C4599

Personnel EA License: R1331820