Contract Customer Service Executive (Bank)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a customer service representative for retail banking. The candidate will handle inbound calls, provide resolutions, and assist customers with banking products. A degree and 1-2 years of relevant experience are required. This role demands commitment to shift hours. Interested applicants can apply via email.

Qualifications

• 1-2 years of relevant experience is required.
• Able to commit to shift hours.

Responsibilities

• Handle inbound calls from customers.
• Provide first call resolution.
• Address customer concerns about banking products.

Skills

Customer service

Problem-solving

Communication

Education

Degree in a relevant discipline

Job description

Job Description

• Handle inbound calls from customers.
• Provides first call resolution.
• Handle retail banking products
• Addressing customer questions about banking products, accounts, and services.
• Helping customers with problems and concerns related to their banking accounts or services.
• Ensuring a positive and helpful experience for customers.
• Identifying and promoting other bank products and services to customers.

Requirements

• Able to commit to shift hours
• 1-2 years of relevant experience
• Degree of a relevant discipline

How to Apply

Interested applicants, please email your resume to [e-mail]

Kindly note that only shortlisted candidates will be contacted.

Shaun Quek Yew Meng

CEI No: R1660732

Recruit Express Pte Ltd

EA Licence No: 99C4599