Content Librarian Manager

Roche; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Roche is seeking a Marketing Operations professional to safeguard digital assets and support global marketing initiatives. You will partner across Compliance, Creative, Legal, Medical, and agencies to ensure assets are governed, compliant, and easily accessible.

The role focuses on taxonomy, metadata standards, DAM-MLR integration, access control, and training programs to drive adoption and reduce production duplication across the enterprise.

Qualifications

• 5+ years of martech operations experience managing a DAM and/or MLR systems
• Strong expertise in metadata, taxonomy, information architecture
• Rigorous attention to detail and commitment to data integrity
• Strong communication and training capabilities

Responsibilities

• Establish global taxonomy and metadata standards to improve asset discoverability
• Manage integration between DAM and content approval system to ensure compliant assets in live campaigns
• Gatekeeper for system access, granting, revoking, and auditing user permissions and security groups
• Monitor asset expiration dates and usage rights to mitigate legal risks
• Design and deliver training programs for internal teams and external agencies
• Identify bottlenecks in content upload and approval workflows and streamline processes
• Serve as SME and first point of contact for troubleshooting DAM and Content Approval platforms

Skills

DAM management

Metadata & taxonomy

Information architecture

Training & enablement

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Marketing Operations, Compliance, and Content Management team is dedicated to driving operational excellence and safeguarding content integrity across the enterprise. Working in close partnership across Marketing Compliance, Creative, Legal, Medical, and external agency partners, the department ensures digital assets and commercial materials are governed, fully compliant, and seamlessly accessible to power global marketing initiatives.

The Opportunity

• Work with the Marketing Operations Manager for Vault and Content Lab to establish and enforce global taxonomy, metadata standards, and naming conventions to ensure discoverability of assets and maximize metadata accuracy
• Manage the integration points between the DAM and the content approval system, ensuring approved, compliant assets are available for use while maintaining a compliance rate of zero expired or unapproved assets in live campaigns
• Act as the primary gatekeeper for system access, granting, revoking, and auditing user permissions and security groups in accordance with service-level agreements (SLAs)
• Monitor asset expiration dates and usage rights to mitigate legal risks associated with expired or restricted content
• Design and deliver comprehensive training programs for internal teams and external agencies to ensure proper system adoption, while driving active user growth and asset reuse across the enterprise
• Identify bottlenecks in content upload and approval workflows, streamline processes where applicable, and audit the platform to ensure assets are reused efficiently to reduce production duplication and waste
• Serve as the primary subject matter expert and first point of contact for troubleshooting, user support, and "how-to" queries related to the Digital Asset Management and Content Approval platforms within defined support SLAs

Who You Are

• 5+ years of martech operations experience managing a DAM and/or MLR systems
• Strong expertise in metadata, taxonomy, information architecture, and digital asset lifecycle management
• Rigorous attention to detail and commitment to data integrity, ensuring assets are correctly tagged and compliant with regulatory standards
• Strong communication and training capabilities with the ability to translate technical system requirements into simple, actionable guidance for non-technical marketing users
• Process-oriented mindset with a proven ability to manage complex workflows involving multiple cross-functional stakeholders, including Creative, Legal, Medical, and Marketing

Ready for the next step? We look forward to hearing from you.

Dort, wo Entgelttransparenz vorgeschrieben ist, geben wir die Informationen basierend auf dem Hauptstandort der Stelle an. Für diese Position ist der Hauptstandort Rotkreuz. Falls Du dich für einen anderen Standort interessierst, an denen die Stelle möglicherweise ebenfalls verfügbar ist, geben wir Dir die entsprechenden Entgeltinformationen im weiteren Verlauf des Bewerbungsprozesses.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Roche is an Equal Opportunity Employer.