Consultant, Travel services

Plover Trip; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A corporate travel management firm in Singapore is seeking dynamic individuals for customer service roles. Candidates should have at least 2 years of travel industry experience, strong communication skills in English, and the ability to work independently. The position involves servicing corporate clients' travel needs and providing after-hours support. Interested applicants should email their CV, expected salary, and availability.

Qualifications

• Minimum 2 years travel industry experience.
• Knowledge of reservation, ticketing, and fares constructions.
• Good communication skills in English; bilingual beneficial.

Responsibilities

• Servicing corporate clients on their travel requirements.
• Supporting client management through email and call interactions.
• Providing after-hours customer support through shift rotation.

Skills

Customer service skills

Interpersonal relationship skills

Organized and self-motivated

Education

Diploma or A level

IATA/UFTAA Diploma

Tools

GDS

Online booking tools

Job description

We are seeking dynamic individuals with strong customer service skills to become part of our corporate travel management services team.

Key deliverables include:

• Servicing our corporate clients on their travel requirements.
• Supporting client management in engaging and building strong relationships with travellers & travel arrangers through email and call interactions.
• Be proactive and exercising creativity on flight & hotel options in responding to clients’ travel requests.
• Support sourcing of group air for meeting & incentive groups.
• Provide after-hours customer support through shift rotation.

A perfect match profile would include:

• Possesses a minimum of 2 years travel industry experience including knowledge of reservation (GDS), ticketing and fares constructions and online booking tools.
• Possesses a diploma or A level, IATA/UFTAA Diploma beneficial.
• Good communication skills in English, bilingual beneficial.
• Strong soft skills in interpersonal relationship, a positive influence and team player.
• Organized, self-motivated with the ability to work independently.

If you are motivated for success and looking to work in a dynamic environment, we invite you to email your CV to [e-mail]. Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.