Consultant / Sr Consultant - Business Analyst (Cards & Payments)

Synpulse; Singapore; Hybrid; SGD 70,000 - 100,000; Full time

Job summary

A global management consulting company is hiring a Consultant in Singapore. The role involves automating processes, managing client relationships, and training teams in the banking industry. Candidates must have over 5 years in the Cards and Payments domain with a strong background in Cards Fraud. The company offers flexible working hours, a competitive salary, and a supportive culture.

Benefits

Flexible working hours

Competitive salary

Modern office with good transport connections

Employee initiatives

Qualifications

• Minimum of 5 years relevant experience in Cards and Payments domain.
• Extensive expertise in Cards Fraud including 3DS, detection, prevention.
• Ability to influence leaders and work as a team player.

Responsibilities

• Automate processes and propose tailored solutions.
• Translate high-level requirements into detailed documentation.
• Analyze business processes and uncover areas for improvement.
• Deliver training and mentoring for consulting skills.

Skills

Cards Fraud expertise

Communication skills

Stakeholder management

Team collaboration

Education

Degree

Tools

Card Fraud Management platforms

AI/ML models

Job description

About the job

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia, and India. We support our strategic, operational, and technical implementation needs of major financial services and insurance firms.

As a Consultant, you will acquire first‑hand consulting experience in the banking industry, broaden your knowledge across diverse companies, and apply project‑management best practices in a fast‑paced, intellectually challenging environment. You will help build trusted client relationships through high‑quality deliverables and the application of our deep industry expertise.

Responsibilities

• Automate manual processes, diagnose inefficiencies, and propose innovative solutions tailored to client needs.
• Translate high‑level requirements into detailed documentation within the organization’s context.
• Analyze existing business processes, uncover areas for improvement, and ensure user stories contain sufficient detail for developers.
• Deliver comprehensive training and mentoring to develop consulting skills.

Qualifications

• Degree holder.
• At least 5 years of relevant experience in the Cards and Payments domain with extensive expertise in Cards Fraud (3DS, detection, prevention, customer management).
• Experience with Card Fraud Management platforms featuring AI/ML models, rules management, and case management capabilities.
• Excellent communication and stakeholder management skills with the ability to influence leaders.
• Team player with a strong ability to drive risk initiatives across business functions.

Benefits

Flexible working hours with part‑time and hybrid options.

Competitive salary and fringe benefits aligned with the market.

Modern central office with good public transport connections.

Can‑do mindset and unified culture.

Varied events and employee initiatives.

Required documents

• Resume
• Job references
• Qualifications (bachelor/master diploma, etc.) with certificates of grades
• Motivation letter: Why Synpulse? Why you? Why this function?
• Recommendation letters (optional)

How to apply

Do you approach tasks with commitment and enthusiasm, thrive in teamwork, and are ready to design and implement solutions? If so, submit your online application at http://synpulse.com. We look forward to your application.