Consular and Passports Officer (Part-Time)

Australian High Commission; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A diplomatic mission in Singapore is seeking a part-time role in the Consular and Passport Section. Responsibilities include providing passport and consular services to Australian citizens, requiring strong customer service skills and proficiency in English. Applications are due by December 3, 2025.

Qualifications

• Ability to effectively liaise with a culturally diverse range of organisations and individuals.
• Demonstrated proficiency to serve a large English-speaking clientele.

Responsibilities

• Provide a range of passport services to Australian citizens according to the Australian Passport Act.
• Provide consular services and assist Australian citizens as per the Consular Services Charter.
• Under limited guidance, offer timely advice and report on consular and passport cases.

Skills

Strong customer service skills

Interpersonal skills

Proficiency in English

Job description

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program, and helping Australian travellers and Australians overseas.

About the position

This part‑time position has supporting role in the Consular and Passport Section at the Australian High Commission in Singapore.

The key responsibilities of the position include, but are not limited to:

• Providing a range of passport services to Australian citizens in accordance with the Australian Passport Act, including client interviews, processing applications, financial transactions, providing advice and guidance to clients regarding Passport matters.
• Providing a range of consular services and assist Australian citizens in line with the Consular Services Charter.
• Under limited guidance, providing timely advice and reporting on consular and passport cases, including the drafting of correspondence and liaising with key stakeholders such as Consular Operations DFAT.

Qualifications / Experience

• Strong customer service and interpersonal skills to liaise effectively with a culturally diverse range of organisations and individuals.
• Demonstrated proficiency in English to effectively serve a large English‑speaking clientele.

Applications should be submitted by 23:59, 03 December 2025 (Singapore Time). Please note that late applications will not be accepted.