Concierge (Premier Business District)

UEMS Solutions Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading concierge service in Singapore is seeking a White Glove Concierge to provide exceptional service to clients in the premier business district. Ideal candidates will possess strong customer service skills, a polished demeanor, and the ability to build rapport quickly. The role offers a competitive salary, benefits, and the chance to thrive in a fast-paced environment dedicated to excellence.

Benefits

Competitive salary and benefits package

Dynamic and fast-paced environment

Skill development opportunities

Qualifications

• Good customer service skills and a genuine passion for meeting new people.
• Ability to project a polished and professional demeanor.
• Keen eye for detail and ability to anticipate guest preferences.

Responsibilities

• Be the first point of contact for clients, providing exceptional service.
• Manage access to properties, adhering to security protocols.
• Coordinate with teams to ensure seamless service.

Skills

Customer service skills

Polished and professional demeanor

Attention to detail

Problem-solving abilities

Local area expertise

Cultural sensitivity

Team player

Job description

UEMS Solutions Pte Ltd – Central Singapore

Does creating unforgettable experiences for others appeal to you?

Become a White Glove Concierge in Singapore's Premier Business District

Who We Are

We are a leading concierge service in the heart of Singapore's dynamic business district. We're dedicated to exceeding expectations and fostering a welcoming atmosphere for our discerning clientele.

Who You Are

• You have good customer service skills and a genuine passion for meeting new people
• You project a polished and professional demeanor, leaving a lasting first impression.
• Whether in the driveway, lobby or concierge area, you maintain an elegant presence while offering warm and attentive service.
• You possess a keen eye for detail and a talent for anticipating guest preferences, ensuring a truly personalized touch.
• You are a problem‑solver at heart, adept at resolving tenant concerns efficiently and leveraging feedback to continuously improve service satisfaction.
• A local area expert, you can share insightful recommendations on dining, attractions, and sporting events, catering to diverse cultural needs.
• You excel in building rapport and fostering strong relationships with tenants, even within a short timeframe.
• You're comfortable dealing with different cultural nuances of people from around the world.
• You're a team player, always ready to lend a hand with additional duties when needed.

What You Do

• Be the first point of contact for our valued clients, providing exceptional service and personalized attention.
• Manage access to all the properties, keeping all security protocols and SOPs in line with directives.
• Coordinate well with other teams and colleagues to ensure a seamless service is provided to each and every client and visitor, regardless of time of day.
• Anticipate needs and proactively provide solutions, ensuring a stress‑free experience for our clients.
• Build meaningful relationships with regular tenants by showing genuine interest and concern, and recording personal guest preferences for a better service experience.

What We Offer

• A competitive salary and benefits package
• The opportunity to work in a dynamic and fast‑paced environment.
• Be part of a team dedicated to providing exceptional service.
• The chance to develop your skills and knowledge within the premium service industry.