Commercial Executive (Sales Support)

Tru-Marine Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A marine service company in Singapore is looking for a professional to manage customer inquiries, prepare contract documentation, and handle billing and invoicing. The ideal candidate has at least 3 years of experience in the marine industry, strong negotiation skills, and the ability to multitask under pressure. Willingness to work in Tuas with transport provided is essential.

Qualifications

• At least 3 years working experience in marine related industry.
• Familiar in negotiation with subcontractors and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with a large amount of admin work.
• Willing to work in Tuas, with company transport provided.

Responsibilities

• Delight customers with effective responses to inquiries and preparing quotations.
• Collect and analyze commercial information, compile reports.
• Prepare and consolidate contract documentation for signing.
• Coordinate with relevant departments for project milestone tracking.
• Handle billing and invoicing based on contracted payment terms.
• Manage customer feedback and track returned feedback forms.
• Perform other ad hoc duties as necessary.

Skills

Negotiation skills

Interpersonal skills

Organizational skills

Computer skills

Multi-tasking

Job description

Responsibilities:

• Delight customers with effective responses to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.

• Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.

• Prepares and consolidates contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.

• Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes.

• Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.

• Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.

• Any other ad hoc duties.

Requirements:

• At least 3 years working experience in marine related industry.

• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.

• Good interpersonal, organizational and computer skills.

• Ability to multi-task and work under pressure.

• Meticulous and comfortable with large amount of admin work.

• Willing to work in Tuas, with company transport provided.