Commercial Executive (Marine)

FOCAL SEARCH PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading service provider in Singapore is seeking a professional to manage billing and invoicing, respond to customer inquiries, and prepare contract documents. The ideal candidate will be responsible for ensuring timely project completions, liaising with teams, and improving client services through effective feedback collection. This position requires strong organizational skills and attention to detail.

Responsibilities

• Handles billing and invoicing according to payment terms and liaises with customers.
• Collects client feedback to improve services.
• Responds to customer inquiries and generates necessary documents.
• Stores commercial information and prepares reports.
• Prepares contract documents and resolves variations.
• Coordinates project milestones for timely invoicing.

Job description

Responsibilities

• Handles billing and invoicing in accordance with the contracted payment terms, liaises with estimation team members on project costs, follows up on payment collection, and liaises with customers and legal on complex payment terms, including reporting to management on issues that would significantly affect the project's cost and delivery.
• Collects and organizes client input by monitoring and measuring the return rate of filled customer feedback forms for future improvement.
• Effectively responding to customer inquiries, generating quotations, tender forms, and bills, and interacting with vendors to purchase items for job use.
• Collecting and storing commercial information from various sources; generating reports and presentations as needed; preparing, maintaining, and updating client files; and assisting in the collection and analysis of commercial information.
• Prepares and consolidates contract documents for signing, checks it, and addresses conflicting views in contract variations as needed.
• Coordinates with relevant departments and monitors project milestones to ensure timely issuing of work completion certificates for invoicing purposes.